Who We Are | Courmacs Legal Ltd

Our Approach

We focus on delivering legal support that is accessible, transparent and genuinely supportive, so our clients can move forward with confidence.

At Courmacs Legal we approach every case with care, clarity and a focus on the individual. We know that dealing with legal issues can feel overwhelming, especially when the system feels stacked against you. That’s why we prioritise plain language, timely communication and practical solutions that ease the burden on our clients. Whether someone is facing unsafe housing conditions or the fallout from financial mis selling, our job is to protect their rights and handle the process with professionalism and respect.

Our Story

Every milestone in our journey reflects our commitment to fairness, clarity and client care as we continue to grow and evolve as a firm.

Apr 2022

Courmacs is founded

Courmacs Legal is founded with one goal:
to make legal support more accessible, more transparent and more client-focused.

Feb 2023

Supporting Social Tenants

We begin supporting social housing tenants with housing disrepair claims, helping them take action against poor living conditions.

Jan 2025

1 Million Clients

We reach one million clients, marking a major milestone in our mission to make legal support more accessible across the UK.

Jun 2025

our financial mis-selling team celebrating 5 star reviews at work

3k Reviews on Trustpilot

We reach 3,000 client reviews on Trustpilot, reflecting the trust and satisfaction of the people we support every day.

Our Values

Empowerment

We give our clients the tools, information & confidence to make informed decisions.

Quality

We take pride in doing things properly, with care, accuracy & professionalism.

Innovation

We look for smarter ways to work, using technology & creativity to improve the client experience.

Growth

We grow by learning, improving & staying open to change; both as a firm and as individuals.

Trust

We build trust through transparency & honesty, creating an environment where people feel respected & supported.

Enjoyment

We believe people do their best work when they feel supported, valued & able to enjoy what they do.

What We Stand For

At Courmacs, our values shape the way we work, with each other, with our clients and with the communities we support. These six principles guide our decisions, define our culture and reflect the kind of firm we aim to be every day.

We speak up when something’s not right, even when it’s not easy
We keep things simple and honest, without unnecessary jargon
We look for better ways to do things, and we’re not afraid to change
We treat clients and colleagues with respect, clarity and care
We celebrate progress, learning and shared success
We take pride in the quality of our work and the trust we build

Corporate Social Responsibility

At Courmacs, we believe if you’re part of a community, you should actually contribute to it, not just clap from the sidelines.

To make that happen, we give every member of our team a fully paid volunteering day each year so they can spend time helping a cause that matters to them.

Where we’ve volunteered so far:

Rummage Rescuers
Homeless Hounds
And other brilliant community charities chosen by our team

Fundraising we get involved in:

Christmas Jumper Day
Children in Need
Macmillan Coffee Mornings

Our Leadership Team

We’re proud of the people who make Courmacs what it is, a collaborative, values-led firm where every department plays a part in delivering trusted legal support.

Our leadership team is made up of experienced professionals who set the tone for how we work and what we stand for.